Hours of Operation

Monday - Friday
after 5 pm

Saturday
after 12 pm


 
Remote Control

As long as your PC is bootable and able to get on the internet, I can provide many of my services remotely. That saves me travel time, which also saves you $. It works like this:
  1. Downlead the TeamViewerQS program from the TeamViewer website, making sure you save it to a place where you'll be able to run it. I recommend saving it to your Desktop.
  2. I'll call you when it's time to work on your PC.
  3. Double-click the TeamViewerQS.exe file you downloaded previously to run it.
  4. A box will open showing an ID and password. Let me know what both of those are so I can enter them on my side to connect to your PC.
  5. A window will open on my pc that is exactly what you see on your computer monitor. I can move your mouse, type on your screen and transfer files to your PC. I can remotely do just about everything you can do locally.
  6. Once I'm connected, I don't need to keep you on the phone unless you have questions. I may have to call you back if I have questions or need you to reboot your PC. I'll definately call at least once to let you know when I'm finished and check if everything is completed to your satisfaction.
  7. I will let you know what your final charge is and email a bill in PDF format detailing the work performed.
  8. Payment can be made online via credit card or by mailing a check.

Discount!

Because you're saving me travel time and gas by choosing the remote control option, I'm happy to extend a discount off my already low rates, rounded down to the nearest dollar. That means my standard Optimization Package will cost only $40 instead of the usual $45. One hour of regular remote computer work is only $43 compared to the normal $48.